Reviews
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The technicians were wonderful. Professional and caring. Knowledgeable about the problem right away. Thank you so much for your service.
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I called after hours for my 80 year old neighbor whose kitchen sink drain was clogged and burst open leaving gallons and gallons of dirty water throughout her kitchen. My husband said call Benjamin Franklin. The on call plumber, Cody, answered and was on site in 30 minutes. He had explained the after hours rate prior to coming. He was polite and kind, a very hard worker and skilled plumber. Cody was very respectful of my neighbor and her home. He worked diligently amongst the nightmarish mess AND cleaned up afterwards. He had a really nice way of dealing with us older women as well. Additionally, he was very complimentary about the company he works for. He said they treat their employees better than any company he’s ever worked with. We are so grateful that Cody was the on call last night. We can’t thank him enough ! What a great young man , with plumbing skills !
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I called because my newish shower stopped working. I was thinking I needed to replace the faucet at $1000+ but my service person said I could save money by changing out the valve. He said my water could be the culprit. I get a lot of rust, so the service tech said I may want to consider a water filter. I am pleased with the service and the troubleshooting provided. Benjamin Franklin will be my plumber from now on.
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For a young man, he was very knowledgeable. He was able to take care of the issue in record time and saved us some money. I would recommend Nolan and Chris to anyone.
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Tammie was extremely polite and helpful today. She told me about a great deal they were offering and I took advantage of it. I’ve used this company for well over a decade and have always had great service. I highly recommend them.
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They were courteous on the phone and set me up for a same-day appointment. I got a call a bit later that the plumber could come out much sooner. The plumber was amazing! He was amiable, kind, down-to-earth, and knowledgeable!
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I had the pleasure of having Jeff Singleton from Benjamin Franklin Plumbing come take care of our repair today. He was so kind, friendly, thorough, and hardworking. He explained everything as he went, and never did anything without my sign off. Cost of repair was more than fair. Really impressed with Jeff. I'd recommend Jeff all day long!
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Benjamin Franklin Plumbing is definitely a five-star plus company. I have used them for many years and have always been impressed by their quick response, thorough completion and professionalism. Called at 8:20 this morning to let them know my water heater wasn’t working. They came out within an hour, diagnosed the problem, advised me of my options and costs, answered my questions and left me additional information. I opted to purchase a new unit, and by 3:00 they had installed a new tankless water heater. Josh is the greatest. He is always friendly, knowledgeable and understanding. I have never had a negative experience with Josh or anyone else at BFP. Highly recommend.
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I called for service because I had a leaking pipe. Dj came out within the hour. He was courteous and knowledgeable. He took care of the problem quickly. I am very happy with the result. I will definitely call him again when needed. Thank you
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I was very impressed with the speed and thoroughness of the repair service received for our property. Russ was able to solve a few unforeseen issues on the spot and was very informative on the summary of the work completed. We will definitely be using Benjamin Franklin plumbing going forward.
