The Benjamin Franklin Plumbing Guarantees
Ensuring Peace of Mind with Reliable Services
Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
100% Satisfaction Guarantee
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
On-Time Guarantee
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN Guarantee
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
The UWIN Code of Ethics
- We conduct random drug testing of every employee on an ongoing basis.
- We do complete background checks on all field employees as the law permits.
- We offer a 100% satisfaction guarantee.
- We maintain the highest degree of customer service.
- We provide UWIN with all information requested regarding your transaction.
- We allow UWIN to make a final decision regarding any customer resolution.
- We must properly train all technicians and salespeople before sending them into your home.
- We agree to provide our customers with the best quality service, materials, labor, expertise and craftsmanship.
- We agree to always adhere to all laws, regulations, and ordinances that govern our service area.
- We practice proper financial and accounting procedures in accordance with all local, state, and federal laws.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (704) 802-1379!
If there’s any delay, it’s you we pay!®
Our Values-
Repairs on the Spot
Our trucks are fully stocked so we can fix most plumbing issues on the spot without a follow up visit. That's less time & money spent!
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The Punctual Plumber
When you don’t have time to wait around, you can count on us to be punctual plumbing professionals. For every minute we’re late, we pay YOU!*
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Straightforward Pricing Guide
Before we get to work, we discuss your available options to let you decide which pricing works best for you. No hidden costs or technical jargon!
